Who we are
nydualeligible.org is an educational website operated by a private organization. We are not a government agency, not Medicare, not New York Medicaid, and not New York Medicaid Choice.
What we collect
If you use the dual-plan help tool at /tools/dual-plan-help or a contact form, we may collect your name, phone, email, ZIP, and the answers you provide about Medicare, Medicaid, letters, and care needs. We also collect basic technical data (such as browser type, pages viewed, IP address, and approximate location) to run and improve the site.
We use Google Analytics and Vercel Analytics to understand how the site is used. These tools may set cookies or collect device identifiers. We do not ask for, and you should not enter, medical record numbers, Social Security numbers, Medicare or Medicaid ID numbers, or details about specific diagnoses or medications.
How we use it
We use your information to send the educational next steps you requested and, if you consented, so our first-party team or affiliated New York insurance agency partners can follow up with information about Dual Special Needs Plans, default enrollment questions, and related options. We do not use this site to enroll you in a plan or to decide Medicaid eligibility.
If you provide a phone number and check the phone/text consent box, you agree that we or a licensed insurance agency partner may call or text you at that number, including with automated technology. Consent is not a condition of receiving educational content. Message and data rates may apply. You can withdraw phone consent at any time by replying STOP to a text or telling a caller you want no more outreach.
How we hold leads
Leads and form submissions are held first-party by the site operator and its designated partners for follow-up and service. We do not sell your information as a public lead list. We may share data with service providers who host the site, store submissions, send messages, or support operations, under agreements that limit their use.
Your choices
You can ask us not to contact you further by emailing hello@nydualeligible.org or by telling a caller you want no more outreach. You can also ask what information we hold about you and request that it be deleted. For free independent counseling, call HIICAP at 1-800-701-0501. For Medicaid managed care enrollment questions, you can also contact New York Medicaid Choice at 1-800-505-5678.
Official programs
Plan enrollment and Medicaid eligibility are handled only through official Medicare, plan, and New York processes. Always confirm rules on health.ny.gov, Medicare.gov, or with a qualified counselor.
Children
This site is intended for adults. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy. The effective date and version above will change when we do. Continued use of the site after an update means you accept the revised policy.
Contact
Operator: the operator of nydualeligible.org (a private organization). Email: hello@nydualeligible.org. See also our Terms of Use.