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Bensonhurst · Brooklyn · Kings County

Bensonhurst: D-SNPs, IB-Dual, and the “default enrollment” letter

A calm explanation of D-SNPs, IB-Dual, MAP, and default enrollment letters for Bensonhurst residents, with an in-person counseling site on New Utrecht Avenue.

Reviewed September 10, 2026. Educational, vendor-neutral, not a government site.

Bay Parkway shopping street in Bensonhurst, Brooklyn

Bensonhurst, Brooklyn

Photo: DoomDan515, CC BY-SA 3.0, via Wikimedia Commons · Orientation only, not a recommendation.
County on forms
Kings County (Brooklyn)
Medicaid run by
NYC HRA, citywide
ZIP codes (approx.)
11214, 11204, 11228

ZIP codes are orientation only. Verify yours with USPS.

Who this page helps

Bensonhurst is a neighborhood of two-family brick houses and small apartment buildings between 86th Street, Bay Parkway, and 18th Avenue, with one of the larger older populations in southern Brooklyn. Long-time residents who bought decades ago share the blocks with newer immigrant families, and many in both groups are on Medicaid managed care as Medicare approaches, which is when the plan’s “default enrollment” letter arrives.

This page is for anyone in Bensonhurst holding that letter, for people who already have both Medicare and Medicaid and want the terms explained, and for the relatives and aides helping them. It gives the meaning of the letter, the consequences of each choice, and the free numbers to call. It does not enroll anyone.

What “local” means for Medicare and Medicaid in Bensonhurst

Bensonhurst is in Kings County, which is what Medicare and Medicaid records call Brooklyn, and its Medicaid is run citywide by the NYC Human Resources Administration (HRA). ZIP 11214 covers the core around 86th Street and Bath Avenue, 11204 the northern blocks shared with Mapleton and Borough Park, and 11228 the Dyker Heights side (approximate; verify with USPS). Every New York City integrated plan on the state’s 2026 IB-Dual chart lists Kings County, whichever ZIP you fall in.

What does vary is the Medicare network. Bensonhurst has no hospital of its own; residents split between Maimonides Medical Center on Tenth Avenue to the north and NYC Health + Hospitals / Coney Island on Ocean Parkway to the south, plus the storefront medical offices along 86th Street and Bay Parkway. Those names, and your pharmacy, are what to look up in a D-SNP’s provider directory.

The D train runs above 86th Street and New Utrecht Avenue and the N stops at Bay Parkway and 20th Avenue, so both HIICAP sites in southern Brooklyn are a short trip, and one is in the neighborhood itself.

Bensonhurst has large Chinese-speaking (Cantonese and Mandarin), Russian-, Spanish-, and Arabic-speaking communities alongside long-time Italian-heritage residents; ask for an interpreter on any number listed here.

How to get free help from Bensonhurst

  • Bensonhurst has an in-person NYC Aging HIICAP site: Homecrest Community Services, 7907 New Utrecht Avenue, Brooklyn 11214, 718-621-7960, Thursdays 8:00 a.m.–3:00 p.m., by appointment, just off the 79th Street D stop. It runs one day a week, so book through NYC Aging Connect at 212-244-6469 (ask for HIICAP).
  • A second site, Homecrest Community Services at 1413 Avenue T, Brooklyn 11229, 718-376-4036, is open Tuesday through Friday 9:00 a.m.–3:00 p.m., by appointment, for weeks when Thursday does not work.
  • Phone counseling is just as thorough: call HIICAP at 1-800-701-0501, say “Kings” when asked for your county, and ask the counselor to check your doctors on 86th Street and your pharmacy against the D-SNP’s directory.
  • For opting out or anything about the Medicaid plan side, call New York Medicaid Choice at 1-800-505-5678 (TTY 1-888-329-1541). Medicaid case problems go to the HRA Medicaid Helpline, 1-888-692-6116. For help finding long-term services, NY Connects is 1-800-342-9871.

What to ask, in one sentence each

  • HIICAP“I have Medicare and Medicaid and got a default enrollment letter. Can you compare the D-SNP with Original Medicare plus a drug plan for my prescriptions and doctors?”
  • New York Medicaid Choice“If I opt out of the D-SNP, what happens to my Medicaid managed care plan and my home care? How do I opt out, and by when?”
  • Your plan (number on the letter)“Are my doctors and my pharmacy in the D-SNP’s Medicare network, not just the Medicaid network?”
  • HRA Medicaid Helpline“Is my Medicaid active and is my address correct?” (Only if your case, not your plan, is the problem.)

Default enrollment letter tip for Bensonhurst

Because the NYC Aging site on New Utrecht Avenue is so close, the most useful thing a Bensonhurst resident can do with a default enrollment letter is bring it, with the medication list, to a Thursday appointment before the opt-out deadline. The letter comes from your Medicaid plan at least 60 days before Medicare starts and states the date the D-SNP would take effect.

If you decide to opt out, do it by calling or writing the plan; New York Medicaid Choice can connect you. Opting out generally means leaving the Medicaid managed care plan too, with Medicaid continuing as fee-for-service. People who stay are placed in IB-Dual if they do not need more than 120 days of community long-term services, or in a MAP plan if they do; ask which version of the notice you received.

Not sure which letter you have? Read the default enrollment letter decoder or the blog post what to do in the first 7 days.

Common mistakes in Bensonhurst

  • Showing up at 7907 New Utrecht Avenue on a Monday. The HIICAP counselor is there on Thursdays by appointment; the Avenue T site covers Tuesday through Friday.
  • Assuming the plan with the most advertising along 86th Street is the one on your letter. The notice names your own Medicaid plan’s D-SNP.
  • Thinking an 11204 address makes you a Borough Park case and 11214 a Bensonhurst case for Medicaid purposes. HRA handles both, and the county on every form is Kings.

Orientation: places people in Bensonhurst mention

Orientation only. Listing a hospital or center here is not a recommendation and says nothing about which plans it accepts. Always check the plan’s own provider directory.

  • Homecrest Community Services (NYC Aging HIICAP site) · 7907 New Utrecht Avenue; in-person counseling Thursdays by appointment
  • NYC Health + Hospitals / Coney Island · Ocean Parkway, south of the neighborhood; public hospital
  • Brooklyn Public Library, New Utrecht branch · computers for Medicare.gov plan comparisons

Want your next steps in writing?

Answer five short questions about your coverage and your letter. We will email you a plain-language summary of what to ask and who to call from Bensonhurst. Optional callback. This tool does not enroll you in any plan, does not decide eligibility, and is not from the government. Free HIICAP counseling is always available first.

Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.