- County on forms
- Kings County (Brooklyn)
- Medicaid run by
- NYC HRA, citywide
- ZIP codes (approx.)
- 11219, 11204
ZIP codes are orientation only. Verify yours with USPS.
Who this page helps
Borough Park is a dense neighborhood of multigenerational families in attached brick houses on the numbered streets between Fort Hamilton Parkway and McDonald Avenue. Many older residents have been in a Medicaid managed care plan for years, and the “default enrollment” letter shows up when Medicare is about to begin, at 65 or after two years of Social Security disability.
This page is for those residents and for the sons, daughters, in-laws, and home attendants who open the mail with them. It explains what the letter asks, what happens if nobody responds, what changes if you opt out, and which free counselors you can reach. It does not decide anything about anyone’s coverage and it does not enroll anyone.
What “local” means for Medicare and Medicaid in Borough Park
On Medicare and Medicaid paperwork Borough Park sits in Kings County, the legal name for Brooklyn, and Medicaid is administered citywide by the NYC Human Resources Administration (HRA) rather than a county office. ZIP 11219 covers the core around 13th and 16th Avenues, while 11204 takes in the southern blocks toward Mapleton and Bensonhurst (approximate; verify with USPS). If a form asks for your county, write “Kings.”
Every integrated dual plan open to New York City residents on the state’s 2026 IB-Dual chart lists Kings County, so the plan named on a Borough Park letter covers the address. The practical question is the Medicare network. Maimonides Medical Center on Tenth Avenue anchors care for much of the neighborhood, and the clinics and private practices around it each either are or are not in a given D-SNP’s directory, as is the pharmacy on 13th Avenue where the family fills prescriptions.
Borough Park has a large Yiddish- and Hebrew-speaking Hasidic and Orthodox Jewish community, along with Chinese and Spanish speakers; interpreters are available on every number on this page.
How to get free help from Borough Park
- Call HIICAP at 1-800-701-0501 and say “Kings” when the recording asks for your county. Ask the counselor to compare the D-SNP on the letter with Original Medicare plus a separate drug plan for the exact prescriptions on the kitchen table.
- The nearest in-person NYC Aging HIICAP site is Homecrest Community Services, 7907 New Utrecht Avenue, Brooklyn 11214, 718-621-7960, Thursdays 8:00 a.m.–3:00 p.m., by appointment, a straight ride down New Utrecht Avenue on the D train to 79th Street. It runs one day a week, so book through NYC Aging Connect at 212-244-6469 (ask for HIICAP).
- For the opt-out itself, or any question on the Medicaid plan side, call New York Medicaid Choice at 1-800-505-5678 (TTY 1-888-329-1541). They can connect you with your plan and explain what Medicaid looks like afterward.
- A Medicaid case problem, such as a renewal that never went back, belongs to the HRA Medicaid Helpline at 1-888-692-6116. For help finding long-term services, NY Connects at 1-800-342-9871 is the statewide starting point.
What to ask, in one sentence each
- HIICAP“I have Medicare and Medicaid and got a default enrollment letter. Can you compare the D-SNP with Original Medicare plus a drug plan for my prescriptions and doctors?”
- New York Medicaid Choice“If I opt out of the D-SNP, what happens to my Medicaid managed care plan and my home care? How do I opt out, and by when?”
- Your plan (number on the letter)“Are my doctors and my pharmacy in the D-SNP’s Medicare network, not just the Medicaid network?”
- HRA Medicaid Helpline“Is my Medicaid active and is my address correct?” (Only if your case, not your plan, is the problem.)
Free public help from Brooklyn
These lines are run by New York State, New York City, or Medicare. None of them sells plans. When the HIICAP recording asks for your county, say “Brooklyn.”
- HIICAP (free Medicare counseling)Mon–Fri, 8:30 a.m.–5:00 p.m.1-800-701-0501
- NYC Aging ConnectAsk for HIICAP; in-person appointments. Also 212-AGING-NYC212-244-6469
- New York Medicaid ChoiceMedicaid plan enrollment and opt-out help. TTY 1-888-329-1541. Mon–Fri, 8:30 a.m.–8:00 p.m.; Sat, 10:00 a.m.–6:00 p.m.1-800-505-5678
- NY Medicaid Choice long-term care lineMAP, MLTC, PACE1-888-401-6582
- NY ConnectsLong-term services and supports, any age1-800-342-9871
- NYC HRA Medicaid HelplineYour Medicaid case, renewals, address1-888-692-6116
- MedicareTTY 1-877-486-2048. 24 hours a day1-800-MEDICARE (1-800-633-4227)
Numbers checked against official sources on September 10, 2026. Hours and phone menus change; the official sites are aging.ny.gov, nyc.gov/aging, nymedicaidchoice.com, nyconnects.ny.gov, and nyc.gov/hra.
Default enrollment letter tip for Borough Park
In Borough Park several people in one household are often on Medicaid managed care, sometimes with different plans, so first check whose name is on the envelope and what Medicare start date it gives. The notice comes from the plan itself at least 60 days before Medicare begins. If a neighbor on 15th Avenue got one and your mother did not, that is not necessarily an error: not every plan sends a letter.
Opting out means calling or writing the plan; New York Medicaid Choice can connect you. For most people the Medicaid managed care plan ends too and Medicaid continues as fee-for-service. If the person needs more than 120 days of community long-term services, the notice may be the version pointing toward a MAP plan instead of IB-Dual; the NY Medicaid Choice long-term care line at 1-888-401-6582 can explain that path.
Not sure which letter you have? Read the default enrollment letter decoder or the blog post what to do in the first 7 days.
Common mistakes in Borough Park
- Writing “Brooklyn” in the county box on a Medicare or Medicaid form. Borough Park’s county is Kings, and the records are filed under that name.
- Assuming that because Maimonides takes the family’s Medicaid plan, it takes that company’s D-SNP. The two networks are separate lists, and the D-SNP list is the one to read before the effective date.
- Taking the letter to a plan’s storefront office on 13th Avenue for advice. Staff there can process an opt-out, but only HIICAP is unaffiliated with any plan, and it is free.
Orientation: places people in Borough Park mention
Orientation only. Listing a hospital or center here is not a recommendation and says nothing about which plans it accepts. Always check the plan’s own provider directory.
- Maimonides Medical Center · Tenth Avenue; the neighborhood’s hospital
- 18th Avenue station · D train on New Utrecht Avenue toward the Homecrest HIICAP site
- Brooklyn Public Library, Borough Park branch · quiet place to make calls or use a computer
Want your next steps in writing?
Answer five short questions about your coverage and your letter. We will email you a plain-language summary of what to ask and who to call from Borough Park. Optional callback. This tool does not enroll you in any plan, does not decide eligibility, and is not from the government. Free HIICAP counseling is always available first.
Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.
