- County on forms
- Kings County (Brooklyn)
- Medicaid run by
- NYC HRA, citywide
- ZIP codes (approx.)
- 11235
ZIP codes are orientation only. Verify yours with USPS.
Who this page helps
Brighton Beach has one of the highest concentrations of older adults in the city, living in the prewar apartment buildings along Brighton Beach Avenue and in the larger buildings near the boardwalk and Ocean Parkway. Most arrived from the former Soviet Union, and a very large share have both Medicare and Medicaid. Some are only now reaching Medicare age after years in a Medicaid managed care plan and have just received a “default enrollment” letter.
This page is for them and for the adult children and home attendants who read their mail. It explains, without recommending any plan, what the letter asks, what happens if nobody acts, what happens if you opt out, and how to get a free counselor in Russian or English.
What “local” means for Medicare and Medicaid in Brighton Beach
Brighton Beach is in Kings County; the address says New York, but the county on every Medicare and Medicaid form is Kings. Medicaid is administered citywide by the NYC Human Resources Administration (HRA). ZIP 11235 covers Brighton Beach and continues into Sheepshead Bay (approximate; verify with USPS). All New York City integrated dual plans on the state’s 2026 IB-Dual chart list Kings County.
The neighborhood’s public hospital is NYC Health + Hospitals / Coney Island on Ocean Parkway, a short bus ride west, and the medical offices along Brighton Beach Avenue and Coney Island Avenue are where most residents are seen. Whether your doctor, that hospital, and the pharmacy under the train are in a specific D-SNP’s Medicare network is the first question for a counselor.
The B and Q at Brighton Beach and the buses along Brighton Beach Avenue put two in-person HIICAP sites within a short trip.
Brighton Beach has one of the largest Russian-speaking communities in the United States, including Ukrainian and Uzbek/Bukharian older adults; interpreters are available on every line listed here, so ask for Russian when the call connects.
How to get free help from Brighton Beach
- Call HIICAP at 1-800-701-0501, say “Kings” when the recording asks for your county, and ask for a Russian interpreter if you want one. Tell the counselor you have a default enrollment letter and read them the effective date.
- The closest in-person NYC Aging HIICAP sites are the JCC of Greater Coney Island, 3001 West 37th Street, Brooklyn 11224, 718-449-5000 ext. 2211, Monday through Friday 9:00 a.m.–4:00 p.m., and Homecrest Community Services, 1413 Avenue T, Brooklyn 11229, 718-376-4036, Tuesday through Friday 9:00 a.m.–3:00 p.m., both by appointment. Book through NYC Aging Connect at 212-244-6469 and ask for HIICAP.
- For the opt-out or any question about the Medicaid plan side, call New York Medicaid Choice at 1-800-505-5678 (TTY 1-888-329-1541). If you receive Medicaid home care, ask whether the notice is the long-term-services version and use the long-term care line at 1-888-401-6582.
- Medicaid renewals and coverage gaps go to the HRA Medicaid Helpline at 1-888-692-6116. To find long-term services and supports, call NY Connects at 1-800-342-9871.
What to ask, in one sentence each
- HIICAP“I have Medicare and Medicaid and got a default enrollment letter. Can you compare the D-SNP with Original Medicare plus a drug plan for my prescriptions and doctors?”
- New York Medicaid Choice“If I opt out of the D-SNP, what happens to my Medicaid managed care plan and my home care? How do I opt out, and by when?”
- Your plan (number on the letter)“Are my doctors and my pharmacy in the D-SNP’s Medicare network, not just the Medicaid network?”
- HRA Medicaid Helpline“Is my Medicaid active and is my address correct?” (Only if your case, not your plan, is the problem.)
Free public help from Brooklyn
These lines are run by New York State, New York City, or Medicare. None of them sells plans. When the HIICAP recording asks for your county, say “Brooklyn.”
- HIICAP (free Medicare counseling)Mon–Fri, 8:30 a.m.–5:00 p.m.1-800-701-0501
- NYC Aging ConnectAsk for HIICAP; in-person appointments. Also 212-AGING-NYC212-244-6469
- New York Medicaid ChoiceMedicaid plan enrollment and opt-out help. TTY 1-888-329-1541. Mon–Fri, 8:30 a.m.–8:00 p.m.; Sat, 10:00 a.m.–6:00 p.m.1-800-505-5678
- NY Medicaid Choice long-term care lineMAP, MLTC, PACE1-888-401-6582
- NY ConnectsLong-term services and supports, any age1-800-342-9871
- NYC HRA Medicaid HelplineYour Medicaid case, renewals, address1-888-692-6116
- MedicareTTY 1-877-486-2048. 24 hours a day1-800-MEDICARE (1-800-633-4227)
Numbers checked against official sources on September 10, 2026. Hours and phone menus change; the official sites are aging.ny.gov, nyc.gov/aging, nymedicaidchoice.com, nyconnects.ny.gov, and nyc.gov/hra.
Default enrollment letter tip for Brighton Beach
Brighton Beach Avenue is lined with storefront offices that “help with Medicare.” Before handing the letter to one of them, know what it is: a notice from your own Medicaid plan, sent at least 60 days before Medicare starts, saying you will be placed in that plan’s D-SNP unless you opt out by the date it gives. A storefront may be paid by the plans it enrolls people in; HIICAP is not affiliated with any plan.
Opting out means calling or writing the plan, and New York Medicaid Choice can connect you. For most people it also ends the Medicaid managed care plan, and Medicaid continues as fee-for-service. Staying means IB-Dual if you need no more than 120 days of community long-term services, or a MAP plan if you need more. Many Brighton Beach households are in the second group, so ask which version of the notice you received.
Not sure which letter you have? Read the default enrollment letter decoder or the blog post what to do in the first 7 days.
Common mistakes in Brighton Beach
- Filling in “New York” as the county because that is what the mailing address says. Brighton Beach is in Kings County.
- Handling the call in English when a Russian interpreter is one request away. Every number on this page will provide one, and the counselor will wait.
- Assuming the office under the elevated train that enrolled a neighbor gives neutral advice. Ask who pays them; HIICAP is free and sells nothing.
Orientation: places people in Brighton Beach mention
Orientation only. Listing a hospital or center here is not a recommendation and says nothing about which plans it accepts. Always check the plan’s own provider directory.
- NYC Health + Hospitals / Coney Island · Ocean Parkway; the area’s public hospital
- Brighton Beach station · B and Q trains on Brighton Beach Avenue
- Brooklyn Public Library, Brighton Beach branch · quiet place to make calls or use a computer
Want your next steps in writing?
Answer five short questions about your coverage and your letter. We will email you a plain-language summary of what to ask and who to call from Brighton Beach. Optional callback. This tool does not enroll you in any plan, does not decide eligibility, and is not from the government. Free HIICAP counseling is always available first.
Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.
