- County on forms
- Kings County (Brooklyn)
- Medicaid run by
- NYC HRA, citywide
- ZIP codes (approx.)
- 11211, 11249, 11206
ZIP codes are orientation only. Verify yours with USPS.
Who this page helps
Williamsburg is really several neighborhoods. South of Division Avenue and along Lee Avenue, large Hasidic families live in walk-ups and newer apartment blocks; along the waterfront and Bedford Avenue, most residents are younger renters; and the public housing and older buildings toward Broadway and Bushwick Avenue hold many long-time Spanish-speaking residents. People with Medicaid managed care in all three reach Medicare age or the two-year mark on disability, and their plan may send a “default enrollment” letter.
This page is for those residents and for the sons, daughters, neighbors, and home attendants who help them read it. It explains what the letter asks, what happens under each choice, and where free, unaffiliated counseling is. It does not enroll anyone in anything.
What “local” means for Medicare and Medicaid in Williamsburg
Williamsburg is in Kings County, and Medicaid here is administered citywide by the NYC Human Resources Administration (HRA). ZIP 11211 covers most of the neighborhood, 11249 the newer waterfront blocks, and 11206 the eastern edge toward Bushwick (approximate; verify with USPS). Someone who recently moved here from Manhattan or Queens is still inside the service area of every New York City integrated dual plan on the state’s 2026 IB-Dual chart, but should update the address with HRA.
The nearest public hospital is NYC Health + Hospitals / Woodhull, at Broadway and Flushing Avenue on the Bedford-Stuyvesant line. Many residents also cross the bridge to Manhattan hospitals; whether those and their clinics are in a particular D-SNP’s Medicare network is a plan-by-plan question a HIICAP counselor can answer.
The J, M, and Z at Marcy Avenue and the L at Bedford Avenue connect Williamsburg to the rest of the city; the nearest in-person HIICAP sites are in downtown Brooklyn, one transfer away.
Williamsburg has a large Yiddish-speaking Hasidic community on the south side and many Spanish speakers throughout; interpreters are available on every number listed here when you ask.
How to get free help from Williamsburg
- Call HIICAP at 1-800-701-0501 and say “Kings” when the recording asks for your county. Tell the counselor whether you are turning 65 or coming off the two-year disability wait, and have the Medicare start date ready.
- For an appointment in person, the closest NYC Aging HIICAP sites are RAICES/Times Plaza Senior Center, 460 Atlantic Avenue, Brooklyn 11201, 718-694-0895, and RAICES/Wyckoff Gardens Senior Center, 280 Wyckoff Street, Brooklyn 11217, 718-237-1715, both Monday through Friday 9:00 a.m.–4:00 p.m. by appointment. Book through NYC Aging Connect at 212-244-6469 (ask for HIICAP).
- To opt out, or to ask what happens to a HARP plan and its behavioral health services, call New York Medicaid Choice at 1-800-505-5678 (TTY 1-888-329-1541). They can connect you with your plan for the opt-out; HARP services generally continue under IB-Dual.
- Medicaid case questions go to the HRA Medicaid Helpline at 1-888-692-6116. For long-term services and supports, including home care for an older relative, NY Connects is 1-800-342-9871.
What to ask, in one sentence each
- HIICAP“I have Medicare and Medicaid and got a default enrollment letter. Can you compare the D-SNP with Original Medicare plus a drug plan for my prescriptions and doctors?”
- New York Medicaid Choice“If I opt out of the D-SNP, what happens to my Medicaid managed care plan and my home care? How do I opt out, and by when?”
- Your plan (number on the letter)“Are my doctors and my pharmacy in the D-SNP’s Medicare network, not just the Medicaid network?”
- HRA Medicaid Helpline“Is my Medicaid active and is my address correct?” (Only if your case, not your plan, is the problem.)
Free public help from Brooklyn
These lines are run by New York State, New York City, or Medicare. None of them sells plans. When the HIICAP recording asks for your county, say “Brooklyn.”
- HIICAP (free Medicare counseling)Mon–Fri, 8:30 a.m.–5:00 p.m.1-800-701-0501
- NYC Aging ConnectAsk for HIICAP; in-person appointments. Also 212-AGING-NYC212-244-6469
- New York Medicaid ChoiceMedicaid plan enrollment and opt-out help. TTY 1-888-329-1541. Mon–Fri, 8:30 a.m.–8:00 p.m.; Sat, 10:00 a.m.–6:00 p.m.1-800-505-5678
- NY Medicaid Choice long-term care lineMAP, MLTC, PACE1-888-401-6582
- NY ConnectsLong-term services and supports, any age1-800-342-9871
- NYC HRA Medicaid HelplineYour Medicaid case, renewals, address1-888-692-6116
- MedicareTTY 1-877-486-2048. 24 hours a day1-800-MEDICARE (1-800-633-4227)
Numbers checked against official sources on September 10, 2026. Hours and phone menus change; the official sites are aging.ny.gov, nyc.gov/aging, nymedicaidchoice.com, nyconnects.ny.gov, and nyc.gov/hra.
Default enrollment letter tip for Williamsburg
Williamsburg mailboxes, especially in buildings on Lee Avenue and around the Broadway corridor, get plenty of plan advertising in Yiddish, Spanish, and English, and the default enrollment notice can look like more of it. It is not. It is a required notice from your Medicaid plan, sent at least 60 days before Medicare begins, naming the date the D-SNP would start and how to opt out.
Read it for two things: the effective date, and whether it is the long-term-services version. People who need more than 120 days of community long-term services are steered to a Medicaid Advantage Plus plan instead of IB-Dual; the NY Medicaid Choice long-term care line, 1-888-401-6582, can explain the difference. Opting out generally moves you to Medicaid fee-for-service, which changes more than the Medicare side.
Not sure which letter you have? Read the default enrollment letter decoder or the blog post what to do in the first 7 days.
Common mistakes in Williamsburg
- Assuming a public hospital such as Woodhull is automatically in every D-SNP’s Medicare network. Its participation in a given plan is still a directory check.
- Moving to Williamsburg from Manhattan and assuming your integrated plan no longer covers you. Every New York City plan on the 2026 chart lists Kings County; what you must do is report the new address to HRA.
- Mailing an opt-out request to Medicare or to HRA. The opt-out goes to your health plan, by phone or in writing, and New York Medicaid Choice can connect you.
Orientation: places people in Williamsburg mention
Orientation only. Listing a hospital or center here is not a recommendation and says nothing about which plans it accepts. Always check the plan’s own provider directory.
- NYC Health + Hospitals / Woodhull · Broadway at Flushing Avenue; public hospital on the Bed-Stuy line
- Marcy Avenue station · J, M, Z trains at Broadway; first stop into Brooklyn from the bridge
- Brooklyn Public Library, Williamsburg branch · quiet place to make calls or compare plans online
Want your next steps in writing?
Answer five short questions about your coverage and your letter. We will email you a plain-language summary of what to ask and who to call from Williamsburg. Optional callback. This tool does not enroll you in any plan, does not decide eligibility, and is not from the government. Free HIICAP counseling is always available first.
Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.
