- County on forms
- Queens County (Queens)
- Medicaid run by
- NYC HRA, citywide
- ZIP codes (approx.)
- 11375
ZIP codes are orientation only. Verify yours with USPS.
Who this page helps
Forest Hills has a large population of older adults living in co-ops and rental buildings from Austin Street up to the Grand Central Parkway, plus long-time homeowners in the Gardens and Cord Meyer sections. A meaningful share have Medicaid alongside Medicare, and every month some of them get a letter from their Medicaid managed care plan saying they will be enrolled in that plan’s Medicare D-SNP unless they opt out. This page is written for them.
It is also for people in Forest Hills who already have both programs and have heard the words D-SNP, IB-Dual, or MAP without ever getting a clear explanation. You will not find a plan recommendation here. You will find what the terms mean, what the letter is asking, and the phone numbers for free counselors who can look at your actual situation.
What “local” means for Medicare and Medicaid in Forest Hills
Forest Hills is in Queens County. Medicaid for Forest Hills residents is administered by the NYC Human Resources Administration (HRA), the same as everywhere else in the city. ZIP 11375 covers most of the neighborhood (approximate; verify with USPS). The 71st Avenue–Continental subway station (E, F, M, R) and the Long Island Rail Road station make it easy to reach counseling sites elsewhere in Queens or in Manhattan.
The integrated dual plans available to New York City residents on the state Department of Health’s 2026 IB-Dual chart all include Queens County, so the plan on a Forest Hills default enrollment letter will cover your address. The practical question is the Medicare network: Forest Hills is dense with private practices on Austin Street, Queens Boulevard, and Yellowstone Boulevard, and each of those doctors either is or is not in a given D-SNP.
Long Island Jewish Forest Hills, on 66th Road just off Queens Boulevard, is the neighborhood’s hospital. If you or a family member use it, or use the Northwell practices attached to it, put that name at the top of your list of things to verify in a plan’s provider directory.
Forest Hills has large Russian-, Spanish-, Chinese-, and Hebrew-speaking communities; ask for an interpreter when you call any of the numbers on this page.
How to get free help from Forest Hills
- Call HIICAP at 1-800-701-0501 and say “Queens” when asked for your county. Ask the counselor to walk through your default enrollment letter with you line by line: effective date, opt-out deadline, plan names, and how the D-SNP’s drug coverage compares with a stand-alone Part D plan for your prescriptions.
- For an in-person appointment, the nearest NYC Aging HIICAP community sites to Forest Hills are in Jamaica (India Home on Wexford Terrace, reachable by the F train to 169th Street or the Q60 bus) and Corona (RAICES Senior Center). Call NYC Aging Connect at 212-244-6469 and ask for HIICAP to schedule.
- For questions about your Medicaid managed care plan, opting out, or whether Managed Long Term Care and Medicaid Advantage Plus apply to you, call New York Medicaid Choice at 1-800-505-5678 (TTY 1-888-329-1541). If you receive home care, ask specifically whether your notice is the long-term-services version.
- For Medicaid eligibility and renewal problems, call the HRA Medicaid Helpline at 1-888-692-6116. For help finding long-term services and supports of any kind, NY Connects is 1-800-342-9871.
What to ask, in one sentence each
- HIICAP“I have Medicare and Medicaid and got a default enrollment letter. Can you compare the D-SNP with Original Medicare plus a drug plan for my prescriptions and doctors?”
- New York Medicaid Choice“If I opt out of the D-SNP, what happens to my Medicaid managed care plan and my home care? How do I opt out, and by when?”
- Your plan (number on the letter)“Are my doctors and my pharmacy in the D-SNP’s Medicare network, not just the Medicaid network?”
- HRA Medicaid Helpline“Is my Medicaid active and is my address correct?” (Only if your case, not your plan, is the problem.)
Free public help from Queens
These lines are run by New York State, New York City, or Medicare. None of them sells plans. When the HIICAP recording asks for your county, say “Queens.”
- HIICAP (free Medicare counseling)Mon–Fri, 8:30 a.m.–5:00 p.m.1-800-701-0501
- NYC Aging ConnectAsk for HIICAP; in-person appointments. Also 212-AGING-NYC212-244-6469
- New York Medicaid ChoiceMedicaid plan enrollment and opt-out help. TTY 1-888-329-1541. Mon–Fri, 8:30 a.m.–8:00 p.m.; Sat, 10:00 a.m.–6:00 p.m.1-800-505-5678
- NY Medicaid Choice long-term care lineMAP, MLTC, PACE1-888-401-6582
- NY ConnectsLong-term services and supports, any age1-800-342-9871
- NYC HRA Medicaid HelplineYour Medicaid case, renewals, address1-888-692-6116
- MedicareTTY 1-877-486-2048. 24 hours a day1-800-MEDICARE (1-800-633-4227)
Numbers checked against official sources on September 10, 2026. Hours and phone menus change; the official sites are aging.ny.gov, nyc.gov/aging, nymedicaidchoice.com, nyconnects.ny.gov, and nyc.gov/hra.
Default enrollment letter tip for Forest Hills
Forest Hills residents are more likely than most Queens residents to have a private specialist in Manhattan, whether a cardiologist on the Upper East Side or a rheumatologist near NYU. A D-SNP’s Medicare network is a specific list, and a Manhattan practice that is in your current Medicaid plan’s network is not automatically in the D-SNP. Read the letter for the effective date, then spend one phone call confirming your key doctors before that date.
If you live in one of the Forest Hills co-ops that has an on-site social worker or a naturally occurring retirement community program, they can help you organize your questions, but they cannot opt you out or enroll you. Only you, your plan, New York Medicaid Choice, and Medicare can do that.
Not sure which letter you have? Read the default enrollment letter decoder or the blog post what to do in the first 7 days.
Common mistakes in Forest Hills
- Treating the “60-day” notice as a suggestion. In Forest Hills, as anywhere in New York, if you do not opt out before the day before the effective date, the D-SNP enrollment goes through.
- Confusing the Long Island Rail Road station name with your county. Forest Hills is in Queens County, not Nassau, even though the LIRR runs through it.
- Opting out because a friend on Austin Street said the D-SNP “is an HMO.” It is a Medicare Advantage plan with a network, yes, but opting out changes your Medicaid managed care plan too. Get the full picture from HIICAP before deciding.
Orientation: places people in Forest Hills mention
Orientation only. Listing a hospital or center here is not a recommendation and says nothing about which plans it accepts. Always check the plan’s own provider directory.
- Long Island Jewish Forest Hills · 66th Road at Queens Boulevard; the neighborhood hospital
- Forest Hills–71st Avenue station · E, F, M, R trains to Jamaica or Manhattan for in-person counseling
- Queens Public Library, Forest Hills branch · 71st Avenue; free internet for Medicare.gov plan comparisons
Want your next steps in writing?
Answer five short questions about your coverage and your letter. We will email you a plain-language summary of what to ask and who to call from Forest Hills. Optional callback. This tool does not enroll you in any plan, does not decide eligibility, and is not from the government. Free HIICAP counseling is always available first.
Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.
