- County on forms
- Queens County (Queens)
- Medicaid run by
- NYC HRA, citywide
- ZIP codes (approx.)
- 11374
ZIP codes are orientation only. Verify yours with USPS.
Who this page helps
Rego Park is a neighborhood of apartment towers and co-ops along Queens Boulevard and 63rd Drive where a lot of people age in place. Many residents have had Medicaid managed care for years and are now turning 65 or reaching the two-year mark on Social Security disability, which is when Medicare starts and the “default enrollment” letter arrives. Others already have both Medicare and Medicaid and are trying to figure out whether a D-SNP, IB-Dual, or a Medicaid Advantage Plus plan is what they actually have.
This page is for those people and for the adult children, home attendants, and building neighbors who help them read the mail. It explains what the letter is asking, what changes if you do nothing, what changes if you opt out, and how to get a free counselor on the phone from Rego Park. It does not decide anything about your coverage and it does not enroll you in anything.
What “local” means for Medicare and Medicaid in Rego Park
For Medicare and Medicaid purposes, Rego Park is in Queens County, and Medicaid here is run by the New York City Human Resources Administration (HRA), not by a county office. ZIP code 11374 covers most of Rego Park (approximate; verify with USPS), and the neighborhood sits between Forest Hills to the east and Elmhurst to the west along Queens Boulevard and the Long Island Expressway. If a form asks for your county, write “Queens.”
Every New York City integrated dual plan on the state Department of Health’s 2026 IB-Dual chart lists Queens County in its service area, so the plan named on a Rego Park resident’s default enrollment letter almost certainly covers your building. What differs is the Medicare network: the primary care practice on 63rd Drive or Woodhaven Boulevard that takes your Medicaid plan today may or may not be in the same company’s D-SNP. That is a plan-by-plan question, and it is exactly what a HIICAP counselor can check with you.
Rego Park does not have a hospital inside its borders. The closest large hospital is Long Island Jewish Forest Hills, a short ride east on Queens Boulevard, and NYC Health + Hospitals / Elmhurst is a few stops west on the M or R train. Those two names are worth checking in any D-SNP’s provider directory, along with your pharmacy.
Rego Park has large Russian-speaking and Bukharian Jewish communities as well as Spanish and Chinese speakers; HIICAP and New York Medicaid Choice both offer interpreters when you ask.
How to get free help from Rego Park
- Call HIICAP at 1-800-701-0501 and, when the recording asks for your county, say “Queens.” You will be routed to New York City’s HIICAP program. Tell the counselor you have (or are about to have) both Medicare and Medicaid and that you received a default enrollment notice; ask them to compare the D-SNP against Original Medicare plus a drug plan for your specific prescriptions.
- Prefer in-person help? NYC Aging’s citywide HIICAP listing shows Queens counseling sites in Jamaica (India Home), Corona, Astoria, and Sunnyside, all by appointment; from Rego Park, Corona is the closest by the Q38 or Q72 bus, or take the M/R to Jackson Heights and transfer. Call NYC Aging Connect at 212-244-6469 and ask for HIICAP to book.
- For anything about your Medicaid managed care plan itself, including how to opt out of default enrollment or whether a MAP plan is offered where you live, call New York Medicaid Choice at 1-800-505-5678 (TTY 1-888-329-1541). Ask: “If I opt out of the D-SNP, what happens to my Medicaid plan and my home care?”
- If your Medicaid case has a problem (renewal, address, coverage gap), that is HRA, not the plan. The HRA Medicaid Helpline is 1-888-692-6116. If you need help with home care, transportation, or other long-term services and are not sure where to start, NY Connects at 1-800-342-9871 is the statewide door.
What to ask, in one sentence each
- HIICAP“I have Medicare and Medicaid and got a default enrollment letter. Can you compare the D-SNP with Original Medicare plus a drug plan for my prescriptions and doctors?”
- New York Medicaid Choice“If I opt out of the D-SNP, what happens to my Medicaid managed care plan and my home care? How do I opt out, and by when?”
- Your plan (number on the letter)“Are my doctors and my pharmacy in the D-SNP’s Medicare network, not just the Medicaid network?”
- HRA Medicaid Helpline“Is my Medicaid active and is my address correct?” (Only if your case, not your plan, is the problem.)
Free public help from Queens
These lines are run by New York State, New York City, or Medicare. None of them sells plans. When the HIICAP recording asks for your county, say “Queens.”
- HIICAP (free Medicare counseling)Mon–Fri, 8:30 a.m.–5:00 p.m.1-800-701-0501
- NYC Aging ConnectAsk for HIICAP; in-person appointments. Also 212-AGING-NYC212-244-6469
- New York Medicaid ChoiceMedicaid plan enrollment and opt-out help. TTY 1-888-329-1541. Mon–Fri, 8:30 a.m.–8:00 p.m.; Sat, 10:00 a.m.–6:00 p.m.1-800-505-5678
- NY Medicaid Choice long-term care lineMAP, MLTC, PACE1-888-401-6582
- NY ConnectsLong-term services and supports, any age1-800-342-9871
- NYC HRA Medicaid HelplineYour Medicaid case, renewals, address1-888-692-6116
- MedicareTTY 1-877-486-2048. 24 hours a day1-800-MEDICARE (1-800-633-4227)
Numbers checked against official sources on September 10, 2026. Hours and phone menus change; the official sites are aging.ny.gov, nyc.gov/aging, nymedicaidchoice.com, nyconnects.ny.gov, and nyc.gov/hra.
Default enrollment letter tip for Rego Park
Rego Park letters tend to arrive in buildings where the mailroom is busy and the envelope looks like every other plan mailing. If your Medicaid plan is one of the companies that also runs a Medicare D-SNP in Queens, and you are about to get Medicare, expect a notice at least 60 days before your Medicare start date. Look for two dates on it: the day your Medicare (and the D-SNP) would begin, and the last day you can opt out, which is generally the day before.
One Rego Park-specific check: many residents here see specialists in Forest Hills or in Manhattan and fill prescriptions at a chain pharmacy on Queens Boulevard. Before the effective date, confirm that those specific providers are in the D-SNP’s Medicare network and that the pharmacy is in the plan’s Part D network. If they are not, that is the moment to talk to HIICAP about your options, not after the plan has started.
Not sure which letter you have? Read the default enrollment letter decoder or the blog post what to do in the first 7 days.
Common mistakes in Rego Park
- Assuming a Queens Boulevard practice that takes “the plan” takes the D-SNP too. Medicaid and Medicare networks from the same company are separate lists.
- Bringing the letter to the building’s management office or a neighbor who “knows insurance” instead of calling HIICAP. Counselors are free, do not sell plans, and can be reached from any Rego Park phone in a few minutes.
- Opting out to “keep Medicaid the way it is.” For most Rego Park residents in a Medicaid managed care plan, opting out of the aligned D-SNP means the Medicaid plan ends and Medicaid continues as fee-for-service, which is a bigger change than staying in.
Orientation: places people in Rego Park mention
Orientation only. Listing a hospital or center here is not a recommendation and says nothing about which plans it accepts. Always check the plan’s own provider directory.
- Long Island Jewish Forest Hills · nearest large hospital, east on Queens Boulevard
- NYC Health + Hospitals / Elmhurst · public hospital a few subway stops west
- Queens Public Library, Rego Park branch · 63rd Drive; quiet place to make calls or use a computer
Want your next steps in writing?
Answer five short questions about your coverage and your letter. We will email you a plain-language summary of what to ask and who to call from Rego Park. Optional callback. This tool does not enroll you in any plan, does not decide eligibility, and is not from the government. Free HIICAP counseling is always available first.
Prefer to talk with a person right now? HIICAP is free at 1-800-701-0501.
